PENNYMAC

Brandon Rothe S. 

on Birdeye

3 years ago

Awesome, from the very start to the end, from everyone! Truly a wonderful experience! Thank you ALL some much! 

Joshua C. 

on Birdeye

3 years ago

It was no great but not ok. Some where in the middle 

Bernice L. 

on Birdeye

3 years ago

From the time I input my online application everything went very quickly but very smoothly. Communication was great. The only issue I had was getting multiple calls from different numbers which made it hard for me to answer due to my spam blocker on my phone. Also the process of having to sign in to read “secure” emails was a bit of an annoyance- that could be improved. 

Sofia J. 

on Birdeye

3 years ago

Unfortunately the notary was a no show to the first scheduled closing. I was never given an explanation as to why and the email I sent to my loan officer was returned as undeliverable. The rest of my experiences were above expectations. 

JOHN M. 

on Birdeye

3 years ago

There was trouble with both the online technology and communication as to how I was to proceed when trouble occurred. I also felt bounced between multiple reps form beginning to end. The Closing itself was excellent, though. 

Veronica W. 

on Birdeye

3 years ago

The speed and attention to detail 

Andrew W. 

on Birdeye

3 years ago

I was contacted about lowering my interest rate and what a refinance could do for me. At first, the process started out great. I provided every requested document in a timely manner yet the closing date had to be pushed back a to over a month after the streamline started. There were several mistakes made including the address not being correct, taxes not being correct on the closing disclosure and more. The first closing disclosure I received had my taxes being over 300 dollars more per month than I’m currently paying. Surel... read more

Gary P. 

on Birdeye

3 years ago

Everything went great. 

PAUL H. 

on Birdeye

3 years ago

Clear and accurate