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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,164 reviews
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Martha N.'s profile image
Martha N. 
on Birdeye

2 years ago

I am glad I refinanced with Penny Mac. The team I worked with did everything in a timely manner and responded to my questions promptly. Good Job! 

Jeffrey S.'s profile image
Jeffrey S. 
on Birdeye

2 years ago

Good clear communication and answered questions promptly 

Kamila Linera R.'s profile image
Kamila Linera R. 
on Birdeye

2 years ago

Thank you! 

James M.'s profile image
James M. 
on Birdeye

2 years ago

Everything went smooth with no complications. 

Robert Lewis J.'s profile image
Robert Lewis J. 
on Birdeye

2 years ago

I started the loan in January and didn’t close until late April. For someone with a 815 credit score and $260k in equity and also currently have my existing loan with Penny Mac. I had to jump through a lot of hoops and had to deal with a drawn out process just to get a 50k cash out. I have never experienced such a unprofessional process. If this is how PennyMac does business. I will not be recommending PennyMac to anyone. 

KALE M.'s profile image
KALE M. 
on Birdeye

2 years ago

Fast and accurate. Thanks. 

Ming C.'s profile image
Ming C. 
on Birdeye

2 years ago

The best refinance experience ever. 

Jean G.'s profile image
Jean G. 
on Birdeye

2 years ago

Sandra was clear with all her communication. She was patient, professional, and also very helpful when I requested information. 

Angela G.'s profile image
Angela G. 
on Birdeye

2 years ago

Marcia was a pleasant to work with and very understanding of my frustration when I was asked multiple times about one of my accounts that they kept question 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,164 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.