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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,129 reviews
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Carol C.'s profile image
Carol C. 
3 years ago

Grace was very attentive. Thank you 

Frank Wilkerson I.'s profile image
Frank Wilkerson I. 
3 years ago

I felt confident that I was being taken care of by professionals. They kept there word about my time frame for closing, and offered me helpful advice when needed. 

Jacqueline B.'s profile image
Jacqueline B. 
3 years ago

They were prompt in answering questions and after filling out 3 applications we got it done pretty fast and closed. 

Kyle J.'s profile image
Kyle J. 
3 years ago

I don’t have time for this 

Cory S.'s profile image
Cory S. 
3 years ago

Awesome communication and speedy process. 

Konrad S.'s profile image
Konrad S. 
3 years ago

She was very friendly, professional and helpful. 

Heather A.'s profile image
Heather A. 
3 years ago

Better communication and follow up along with knowing where we were at in the process. Ashton herself is very pleasant to speak with and has great customer service on the phone. However, there were many times during the loan process that I had questions that were only answered after several emails and phone calls made by me. There was one point in the loan process that I was asked to get repairs completed from the original appraisal/inspection that had not only been completed and submitted but a second appraisal/inspection h... read more

SEAN L.'s profile image
SEAN L. 
3 years ago

Straight forward, constant communication, easy process. Very pleasant experience. 

Quinten S.'s profile image
Quinten S. 
3 years ago

Tynisha was fine but didn’t hear from her much. Tyler in the beginning was fine as well. My real grief is the final step and actually closing. Expectations were not properly set 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,129 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.