PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,630 reviews
Select a rating
Devrie P.'s profile image
Devrie P. 
3 years ago

The process was smooth, easily, and stress-free. 

Bilinda R.'s profile image
Bilinda R. 
3 years ago

Shay was AMAZING, knowledgeable, supportive with great follow up. Thank You Shay! 

Travis P.'s profile image
Travis P. 
3 years ago

My closing was a very streamlined process. I rely heavy on emails for communication and everyone accommodated me. The only thing I thought that needed improvement was the auto messages, I think when closing a house everyone likes a more personal approach. Thank you all very much 

Modesto R.'s profile image
Modesto R. 
3 years ago

the closing was rescheduled 5 times, I would never speak to the same loan officer. I would get a different amount for closing. I didn't get clear answers. This time around was very upsetting. A 

Arturo O.'s profile image
Arturo O. 
3 years ago

It was great 

Juliette L.'s profile image
Juliette L. 
3 years ago

My experience was pretty smooth from begining to end, starting with Jairo-First contact to Amanda who answered every question I had, all the way to the finish line. My overall experience was amazing, thans PennyMac! 

Khuanchai K.'s profile image
Khuanchai K. 
3 years ago

Very knowledgeable staff made the refinancing process very painless. Everyone we spoke with was very professional and we never felt pressured into doing anything we didn't want. 

RICKY G.'s profile image
RICKY G. 
3 years ago

It was smooth awsome and done in a timely professional manner. 

Mark B.'s profile image
Mark B. 
3 years ago

The process took a little longer than I thought but everything went smooth in the end 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,630 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.