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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,163 reviews
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Lisa N.'s profile image
Lisa N. 
on Birdeye

2 years ago

Initial process is fairly simple; communication contacts did change but once Edna took over it was fine. Some miscommunication over some requested documents but once it was cleared up then it went smoothly from there. 

Eleanor A.'s profile image
Eleanor A. 
on Birdeye

2 years ago

Not requiring me to answer this would have made it a “great” experience. 

Michael A.'s profile image
Michael A. 
on Birdeye

2 years ago

So easy. Thank you. 

Amber A.'s profile image
Amber A. 
on Birdeye

2 years ago

The initial interaction was good. We received better rates than other places we called, but after that I wasn’t super clear on the process. 

JEREMY G.'s profile image
JEREMY G. 
on Birdeye

2 years ago

the MAC team was great. they made a tedious process smooth. 

Charlie Williams I.'s profile image
Charlie Williams I. 
on Birdeye

2 years ago

He was patient and I didn't feel rushed even though I was stressed on my end the whole process but he worked with me to make sure I was ok and understood thing's I was unclear about. 

Lydia B.'s profile image
Lydia B. 
on Birdeye

2 years ago

Very great experience 

JAMES S.'s profile image
JAMES S. 
on Birdeye

2 years ago

4 stars exceptional teamwork from PennyMac made the experience for me flawless. Thank you. 

Spencer H.'s profile image
Spencer H. 
on Birdeye

2 years ago

The process was simple and quick. The issues were resolved quickly and explained in a way that did not delay the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,163 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.