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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Jazmin was very clear in explaining and correcting any questions we had.
Upfront and helpful with information.
PennyMac reduced my interest rate and my mortgage payments.
Experience was very thorough . Weekly calls were accurate to inform me on my status
My experience with my home refinance processing was great with Penny Mac.Less than 45 days from start to funding.
Documentation requests about my other properties were not clear. Answers to my questions regarding the same subject were deferred. Multiple times I was told I was going to receive a call back, never did. I ended up calling back.
The whole process was very transparent, efficient, and went quickly! It was very pleasant to work with such professional and knowledgeable staff. I will be recommending PennyMac to friends and family because of the good experience!
Document portal and customer service made the process seamless.
worked well for me thx
PENNYMAC has a 4.4 star rating with 48,132 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.