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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,132 reviews
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Martin Ulloa R.'s profile image
Martin Ulloa R. 
3 years ago

Jazmin was very clear in explaining and correcting any questions we had. 

DESIREE M.'s profile image
DESIREE M. 
3 years ago

Upfront and helpful with information. 

ROBERT T.'s profile image
ROBERT T. 
3 years ago

PennyMac reduced my interest rate and my mortgage payments. 

Alana H.'s profile image
Alana H. 
3 years ago

Experience was very thorough . Weekly calls were accurate to inform me on my status 

KISAH D.'s profile image
KISAH D. 
3 years ago

My experience with my home refinance processing was great with Penny Mac.Less than 45 days from start to funding. 

Paulita De Jesus A.'s profile image
Paulita De Jesus A. 
3 years ago

Documentation requests about my other properties were not clear. Answers to my questions regarding the same subject were deferred. Multiple times I was told I was going to receive a call back, never did. I ended up calling back. 

JOSE PASILLAS J.'s profile image
JOSE PASILLAS J. 
3 years ago

The whole process was very transparent, efficient, and went quickly! It was very pleasant to work with such professional and knowledgeable staff. I will be recommending PennyMac to friends and family because of the good experience! 

Michael K.'s profile image
Michael K. 
3 years ago

Document portal and customer service made the process seamless. 

Dean N.'s profile image
Dean N. 
3 years ago

worked well for me thx 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,132 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.