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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,163 reviews
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Kimberley W.'s profile image
Kimberley W. 
on Birdeye

2 years ago

All was great 

JERMAINE T.'s profile image
JERMAINE T. 
on Birdeye

2 years ago

Fantastic! Smooth process and will recommend in the future. 

Isabel Sepulveda Z.'s profile image
Isabel Sepulveda Z. 
on Birdeye

2 years ago

It was essay process 

Marchella A.'s profile image
Marchella A. 
on Birdeye

2 years ago

My refinance experience with PennyMac was great from beginning to end. I had a positive customer service experience with everyone I worked with throughout the process. And this includes all my interactions with Michelle Lofton. She was very always very courteous, pleasant, professional, and thorough. She kept in constant contact keeping me updated on the status of my refinance process. She always alerted me of any tasks I needed to complete in DocuSign to make sure my process kept moving along. And always ensured to as... read more

Stephane P.'s profile image
Stephane P. 
on Birdeye

2 years ago

Rebecca was available to answer to our questions and concerns. 

Dean T.'s profile image
Dean T. 
on Birdeye

2 years ago

From talking to representatives, Requirements, documents, process and how long it will take to the day of closing and disbursement of monies all went smoothly!!!! Great job. 

TAM N.'s profile image
TAM N. 
on Birdeye

2 years ago

My refinance is finished. I received the cash out from the loan. So far, so good. The process is simple, accuracy, the coordinate between the loan specialist, the title company, the loan closing officer is perfect. We like your service, thank you Pennymac Tam 

John M.'s profile image
John M. 
on Birdeye

2 years ago

great to work with 

Robin B.'s profile image
Robin B. 
on Birdeye

2 years ago

I wasn't the direct person Mrs. White communicated with, it was my husband. My experience was with Mrs. Jayne. She was more effective because she was the person I communicated with the most. I appreciate doing business with you all. Thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,163 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.