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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,137 reviews
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Linda C.'s profile image
Linda C. 
3 years ago

The level of service received was excellent as was the communication. I had a wonderful team working on my loan processing. The only hiccup was the VA appraiser which I do not hold against Jamie. 

Sunny V.'s profile image
Sunny V. 
3 years ago

Fast and easy 

John H.'s profile image
John H. 
3 years ago

No hassle phone calls 

John C.'s profile image
John C. 
3 years ago

Everyone was so nice. I have issues with computers and everyone involved help me through this. Most of all the loan process went faster than antipacated 

Eric A.'s profile image
Eric A. 
3 years ago

I was very pleased with the whole process from start, with Riham Willis, to finish. Communication was always prompt and clear. 

Judy S.'s profile image
Judy S. 
3 years ago

I had to keep calling the first guy who reached out to me. Mr. Nash was of greater help then the loan lady that I was assigned to. I don't even know her name to this day. If not for my continue conversations with Mr. Nash, I would have not known what what was going on. 

Kevin A.'s profile image
Kevin A. 
3 years ago

The overall process was a nightmare. There were way too many people involved in the loan process to the point that I just stopped trying to remember the names of people. There were times that I was given information that was not accurate, but it was not by Nathaniel Orozco. I do not remember who told me incorrectly. I do know that my initial loan officer Ryan did not do a good job of explaining the overall process and how the loan would work. If it takes talking to five or six different people from different states to pr... read more

Aaron B.'s profile image
Aaron B. 
3 years ago

Thank you Chantel 

Patrick B.'s profile image
Patrick B. 
3 years ago

Great thank iou 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,137 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.