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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick response time and fast easy closing
We had a hard time getting clear communication, and we had documents that were submitted but not properly filed or lost because they were requested again. We were often uncertain about what was being done in the background and what the timeline was for closing.
Great and smooth experience.
Everything went smooth.
Not wasting my time
It was streamlined online and everything was done promptly.
Clear communication, clear expectation, patience with me (as I am new to many of the concepts and sometimes have to have things explained to me in more than one way and more than one time). Projecting a supportive vibe and making me feel comfortable (I suspect that for most of us, legal documents, and signing papers is scary).
Clear and honest answers! All involved were very knowledgeable and professional. My only problem was submitting documents to many times for the underwriting company’s.
Easy experience and no issues.
PENNYMAC has a 4.4 star rating with 48,631 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.