PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,631 reviews
Select a rating
Martin Ulloa R.'s profile image
Martin Ulloa R. 
3 years ago

Jazmin was very clear in explaining and correcting any questions we had. 

DESIREE M.'s profile image
DESIREE M. 
3 years ago

Upfront and helpful with information. 

ROBERT T.'s profile image
ROBERT T. 
3 years ago

PennyMac reduced my interest rate and my mortgage payments. 

KISAH D.'s profile image
KISAH D. 
3 years ago

My experience with my home refinance processing was great with Penny Mac.Less than 45 days from start to funding. 

Paulita De Jesus A.'s profile image
Paulita De Jesus A. 
3 years ago

Documentation requests about my other properties were not clear. Answers to my questions regarding the same subject were deferred. Multiple times I was told I was going to receive a call back, never did. I ended up calling back. 

Anthony P.'s profile image
Anthony P. 
3 years ago

Sandi was amazing. Very personable and pleasant to work with. 

JOSE PASILLAS J.'s profile image
JOSE PASILLAS J. 
3 years ago

The whole process was very transparent, efficient, and went quickly! It was very pleasant to work with such professional and knowledgeable staff. I will be recommending PennyMac to friends and family because of the good experience! 

Michael K.'s profile image
Michael K. 
3 years ago

Document portal and customer service made the process seamless. 

Dean N.'s profile image
Dean N. 
3 years ago

worked well for me thx 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,631 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.