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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brian kept me informed throughout the process.
Went very easy well knowledgeable
I think the process itself is very efficient. The reason for my low rating was due to my disclosure documents being incorrect. When I had questions, I was never connected to my advisor. Instead, I spoke to several different reps who could not answer any of my questions. They simply notified my advisor, in which we never spoke by phone to discuss. The emails I sent did receive a very brief response without an answer, nor a clear direction on how to resolve. We eventually got the document corrected..
Professional, fast, and easy to understand.
The entire experience was very professional and very knowledgeable.
It was a wonderful experience!
The only complaint I have about my recent experience is that I was told there would be no cash to close and I would have two months without a mortgage payment. In the end we had to pay almost a thousand dollars and only had one month without a payment.
There were some in accuracies that occurred in the first set of closing docs. It became frustrating, but Antonae was the one that brought it together. I enjoyed the process because of her.
I appreciate all your help.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,137 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.