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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you Norma and Bethany. Your professionalism made my loan process record time.
Great and easy process
Service was easy and the people who worked with us was great
I had issues with the documents uploaded online. I was asked for documents repeatedly that I had already provided. When I emailed the processor about this, I don’t feel I got a timely or accurate response. I was also frustrated with the HELOC issue. It was paid off with The lender and they showed it closed, but I had difficulties with PennyMac agreeing that was the case. I’m glad the process is complete, I felt it was more stressful and disorganized than it should be.
Smooth and simple, assisted along the way as needed. Fast and timely. Fantastic service for a complicated process. I needed to do very little work and your people did everything to make it quick and painless, as well as helping to lower costs.
Awesome experience they should all be this smooth
Our experience was overall good, everything went smoothly, they reached out each time to update us.
Everything went as expected.
De’Loria was very responsive and in touch to check in throughout the process. There was a lack of communication between the closer and the attorneys; documents were requested a few times without response and on closing day there was a lapse in communication and laps in execution from the penny Mac team to execute the transfer. More up front communication between the closing team and the buyers attorney would have prevented the issues we encountered on closing day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,156 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.