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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,339 reviews
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Jonathan H.'s profile image
Jonathan H. 
4 years ago

Have all info before sending closing documents. To many people getting in touch with me and getting things crossed up! 

GEORGE Fergus I.'s profile image
GEORGE Fergus I. 
4 years ago

PennyMac made the whole process simple and easy to understand. Very efficient, honest and on time. They did a very good job! 

KAREN K.'s profile image
KAREN K. 
4 years ago

MY EXPERIENCE WITH PENNYMAC IS A LITTLE UNIQUE. THEY HAVE BEEN MY MORTGAGE COMPANY FOR 5 YEARS, AND I RECENTLY REFINANCED AND THEY TOOK CARE OF EVERYTHING. ELIANA WAS SO AVAILABLE TO TALK WITH IF I NEEDED AN EXPLANATION FOR SOMETHING ABOUT THE PROCESS. THE PROCESS WAS REALLY SMOOTH AND ONCE ALL THE INFORMATION WAS SUBMITTED, THE CLOSING WAS SCHEDULED. I WAS ABLE TO CHOOSE THE DATE AND TIME THAT WAS CONVENIENT FOR ME. 

Brenda G.'s profile image
Brenda G. 
4 years ago

Andy's professionality and communication was immensely appreciated during this process. He was able to communicate effectively with the underwriting team whenever they requested the same documentation multiple times. I appreciated the updates he provided even when there was no change and it was just a waiting game. Overall, having someone like Andy throughout my refinance process made it this a great experience. I would definitely recommend Andy and the PennyMac team to friends and family whenever they are ready to refinance... read more

ERNESTO R.'s profile image
ERNESTO R. 
4 years ago

Nancy and Donald are simply the BEST!! They had such a professional and respectful attitude. They answered all of my questions and I love the experience. Tha k you both and the whole Pennymac team. Much love and respect. God bless 

Alexandra R.'s profile image
Alexandra R. 
4 years ago

Thank you so much Ammie!! She is a great example of why this is my 3rd time doing business with Pennymac! Give this woman a raise 

James N.'s profile image
James N. 
4 years ago

The Penny Mac team, their knowledge base, their inherent compassion for the client, made this the most worthwhile process. Thank you. 

Franco A.'s profile image
Franco A. 
4 years ago

The experience was clear, fast and competitive throughout. Was happy to refi with PennyMac. 

Gregory O.'s profile image
Gregory O. 
4 years ago

Great communication and everything was just fantastic. Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,339 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.