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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,656 reviews
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JULIO A.'s profile image
JULIO A. 
3 years ago

It's way easier cause I was reapplying with Pennymac loan with was my prior loan so not that Many documents havedto be send or provided for the application of refinance. 

Ebony M.'s profile image
Ebony M. 
3 years ago

Great customer service! 

Charles S.'s profile image
Charles S. 
3 years ago

Quick. Efficient. No snags! 

BENJAMIN C.'s profile image
BENJAMIN C. 
3 years ago

Ashton was incredibly professional and helpful the entire time. All the negative experiences were with Terrell. 

Michael C.'s profile image
Michael C. 
3 years ago

It was great working with all of the PennyMac team 

Matthew S.'s profile image
Matthew S. 
3 years ago

PennyMac was easy to work with and the refinance process went very smoothly. 

Nicole D.'s profile image
Nicole D. 
3 years ago

I felt that I was not treating as a loyal customer and had to constantly fight for a good rate and points that another company could’ve offered me the same. 

Ashley R.'s profile image
Ashley R. 
3 years ago

Having a competent loan processor that actually cared about the follow-through of the process, that didn't patronize and that got the job done. My loan was not completed by Brenda Amato, it was completed by Sandra Morgan because I had to go over Brenda's head to move my loan along. It was the most frustrating and infuriating process I have ever dealt with as far as lending. Please go back and listen to the recorded conversations and read the notes from the loan. There is much more to it than I can type here. In short, the le... read more

Ismary Cortez G.'s profile image
Ismary Cortez G. 
3 years ago

Amanda was very nice and knowledgeable. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,656 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.