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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process was extremely easy, from the first contact with the company to the closing which was done at my home.
Very smooth. Only one bump when pur 1st contact left but then Shalon called and made the connection and it all went very smoothly from there.
I found the loan process with the PennyMac Team amazing. Emails were responded to within hours. Questions were promptly and clearly answered. Uploading requested documents was very easy.
Multiple requests for the same documents. We had to contact for what was needed and learned that they were having difficulty seeing the documents clearly. Had to track down money today as the wire transfer did not go through. Took 4 phone calls to get it straightened out with several minutes on hold.
Easy process and quick turn around!
Yester and PennyMac made this a smooth and painless process. Despite the persistence of other lenders it just seemed to be a better choice to stick with PennyMac for the refinance.
Paulette Wiley was very knowledge and pleasant which made the refinance experience even better.
Great work from your crew . Thank you , Mr Nguyen and Mr Duran . Greatly appreciate your work on my Refinance process !👍
👍 very easy
PENNYMAC has a 4.5 star rating with 49,184 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.