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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Alexis H.'s profile image
Alexis H. 
on Birdeye

2 years ago

Excellent customer service. The process was smooth and without hiccups. Our expectations were exceeded! 

Adam C.'s profile image
Adam C. 
on Birdeye

2 years ago

Easy communication 

Carol M.'s profile image
Carol M. 
on Birdeye

2 years ago

The process was smooth with no issues at all. 

GARRY S.'s profile image
GARRY S. 
on Birdeye

2 years ago

From first talking with Noah and doing the application over the phone to working with Amanda all the way to closing with Judy Chapman, the process was fairly easy and fast. The monthly savings is a huge bonus!!!!! Thanks for making this action so streamlined and easy!!!!! 

Brian H.'s profile image
Brian H. 
on Birdeye

2 years ago

Quit tell was awesome with starting the loan and leading us through it…and it went that smooth all the way through 

Rodney N.'s profile image
Rodney N. 
on Birdeye

2 years ago

Stress free process thanks PennyMac! 

John W.'s profile image
John W. 
on Birdeye

2 years ago

There really needs to a table of contents for which pages I have to sign and a Notary has to stamp and sign. The Document packet is 144 pages long. I should not need to hunt for all the pages to be signed. I should've been able to quickly locate the page and review the page for the relative information for which I was signing for. 

Nicole V.'s profile image
Nicole V. 
on Birdeye

2 years ago

Jon Paider was the best!!! very professional throughout the whole process, even at times when I was rude, he stood his ground and remained calm and very helpful. Its nice to know you guys go beyond the call of duty to get the loans processed. Thank you very much 

NATASHA C.'s profile image
NATASHA C. 
on Birdeye

2 years ago

Communication was constant but not overbearing and I didn't need to even reach out with questions. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.