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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Excellent customer service. The process was smooth and without hiccups. Our expectations were exceeded!
Easy communication
The process was smooth with no issues at all.
From first talking with Noah and doing the application over the phone to working with Amanda all the way to closing with Judy Chapman, the process was fairly easy and fast. The monthly savings is a huge bonus!!!!! Thanks for making this action so streamlined and easy!!!!!
Quit tell was awesome with starting the loan and leading us through it…and it went that smooth all the way through
Stress free process thanks PennyMac!
There really needs to a table of contents for which pages I have to sign and a Notary has to stamp and sign. The Document packet is 144 pages long. I should not need to hunt for all the pages to be signed. I should've been able to quickly locate the page and review the page for the relative information for which I was signing for.
Jon Paider was the best!!! very professional throughout the whole process, even at times when I was rude, he stood his ground and remained calm and very helpful. Its nice to know you guys go beyond the call of duty to get the loans processed. Thank you very much
Communication was constant but not overbearing and I didn't need to even reach out with questions.
PENNYMAC has a 4.5 star rating with 49,184 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.