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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thanks for your help and always calling me back!
The process of refinancing my home loan was simple with the team that was assisting me. If I had a question it was answered promptly and in detail. Would highly recommend using PennyMac.
I was told Loan Officer was going to call me on 2 occasions when I was upset, they did NOT! My completed closing paperwork was sent to my second vacation home and set on the porch. Unacceptable, dangerous and unprofessional. I had a better offer (rate) and was told, we'll match it only to then be told it was not an official offer, can't match. I didn't pursue the other offer because of the deceptive statement that I believed. Then I had the promotional offer from PennyMac for .50 point or $1,000 at closing, again deceptive s... read more
Thank you !
Everything went smooth. It was a fast process.
Good customer service
Thanks for your support, still waiting for the deposit.
Matt Gillespie was amazing to deal with. Marcia was very helpful as well. I didn't want to rate her low however the person that scheduled my closing gave me incorrect information regarding what payments would be due. I was told that I would not owe my March or April payment on my current loan, however I did need to pay my March loan. This created a hardship for me regarding making sure that payment was covered last minute.
Great experience. I was nervous but the staff at Pennymac made me feel comfortable about it.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,141 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.