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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nice people were patient with me and worked with me u guys are awesome
Polite, efficient and helpful. Thanks!
Grace was the most helpful person through this process. Our closing kept getting delayed due to the sale of our house. Anytime I needed to change the closing date on our new house Grace was on top of it. She would call me weekly for status updates. I would definitely recommend Grace & PennyMac to everyone. Thank you for all of your help.
There were some challenges but I was always able to speak to a representative who was helpful and knowledgeable.
Clearer communication on documents needed
Rosario went the extra mile to make things happen which I will appreciate for years to come. She understood her customers and made sure they were happy and provided excellent customer service.
My overall experience with PENNYMAC loan processing team has been nothing short of great! Anna provided constant and timely communication from the beginning to the end, which made the process stress free. Will definitely recommend PENNYMAC for your future loan financing!
Anna made this a great experience.
There was an issue where the underwriter was asking for a road maintenance agreement which does not exist. This was because the appraiser made it like our dirt driveway was the road that our house is addressed to but that was incorrect. It took me a number of phone calls and stress to get this straightened out. I talked to Ammie Mack a few times about this and she looked into it, but came back with no solutions other than I would have to get a road maintenance agreement in place. I finally got so frustrated and asked her to ... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.