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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
In the beginning I was very unsure about refinancing. I was scared and I did not understand really what it meant to refinance, but after talking to my agent and having a few questions answered I am please to say I have refinanced my home and I am happy.
Great customer service
Had a wonderful experience with the Pennymac Team on refinancing our home. Great customer service, quick process, and helpful communication about everything.
More personal contact. Less online
Everything
Excellent, prompt, and professional service!
Attention to detail was excellent
Communication and expectations are essential in every deal and I was pleased with both of those aspects in this transaction.
Professional service treating customer with respect deserved to maintain relationships, pennymac associates should never intentionally sabotage a timeline blocking progression of process in retaliation for failed duties taking frustration out on customer! Stop sending 20 emails a day requesting redundant documents and procedures with condescending statements failure to comply is customer fault. Whos the customer with the money, whos asking to continue to perform business relationship—-learn your place as if pennymac only “se... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,137 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.