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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone did great!
5 Star...easy and quick
I don't recall speaking with a Nolan Wiltshire.
Everyone made everything very easy to understand. The process was smooth and quick.
Great and professional overall service! I would highly recommend!
Great communication
Seamless refinancing
This is my 2nd refi with PennnyMac, and I was asked for documents that I didn’t have on this loan that wasn’t asked on the first loan. The first loan timeframe was short compared with this loan.
The beginning of the process was great, working with Ms. Quintrell to find the best terms for the refinancing and submit the initial documents. Working with the closing team was very frustrating. The biggest problem was not having one person to call and correct errors. Instead, we were connected to random customer service operators. Each time I had to explain from the beginning what error needed to be corrected and why. Some agents were better than others, but overall it was chaotic and unsatisfactory customer service. If I ... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.