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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,185 reviews
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Emelita R.'s profile image
Emelita R. 
on Birdeye

2 years ago

The entire process was overall smooth, communication and follow up were consistence and promptly. Questions were answered, and responses and updates were instant. It was an excellent first experience! 

HECTOR G.'s profile image
HECTOR G. 
on Birdeye

2 years ago

I can clearly say that this has been our best experience by far. 

Stephen D.'s profile image
Stephen D. 
on Birdeye

2 years ago

No, i will not 

James S.'s profile image
James S. 
on Birdeye

2 years ago

The automated emails explaining the steps and which step we were in were most helpful. Our initial call with our Loan officer was great but then we never heard from him again despite me sending two emails just to get one question answered. I tried emailing Carissa as well and never did hear back but I know the work was done quickly on the backend so overall we were happy with how smooth and quick the process was. 

Ronald N.'s profile image
Ronald N. 
on Birdeye

2 years ago

Travis and Paul were awesome throughout the entire loan process. My questions were answered clearly and concisely and both were available whenever I needed assistance. 

Ronald S.'s profile image
Ronald S. 
on Birdeye

2 years ago

It was a great experience 

Ariel B.'s profile image
Ariel B. 
on Birdeye

2 years ago

Everyone who assisted in the process was precise, attentive, knowledgeable, and overall awesome! 

WILLIAM T.'s profile image
WILLIAM T. 
on Birdeye

2 years ago

So quick, easy to review and digitally sign documents, very helpful when we had questions. 

Jasmaine B.'s profile image
Jasmaine B. 
on Birdeye

2 years ago

Great experience. The process was easy and swift. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,185 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.