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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The entire process was overall smooth, communication and follow up were consistence and promptly. Questions were answered, and responses and updates were instant. It was an excellent first experience!
I can clearly say that this has been our best experience by far.
No, i will not
The automated emails explaining the steps and which step we were in were most helpful. Our initial call with our Loan officer was great but then we never heard from him again despite me sending two emails just to get one question answered. I tried emailing Carissa as well and never did hear back but I know the work was done quickly on the backend so overall we were happy with how smooth and quick the process was.
Travis and Paul were awesome throughout the entire loan process. My questions were answered clearly and concisely and both were available whenever I needed assistance.
It was a great experience
Everyone who assisted in the process was precise, attentive, knowledgeable, and overall awesome!
So quick, easy to review and digitally sign documents, very helpful when we had questions.
Great experience. The process was easy and swift.
PENNYMAC has a 4.5 star rating with 49,185 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.