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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process was made very simple and right to the point
Not enough help when the problem of the extra payment arose. Loan team did not respond until the loan officer got involved.
Great customer service made the closing process pain-free! I appreciate the attention to detail!!!
Quick and Easy
All representatives were very helpful. Made complicated items very clear.
This was the easiest process for refinancing I have ever been a part of.
Had some issues with communication. Being told one thing and then being told something different after. Was told we would need no money to close. Received a phone call two days later saying I needed 1200 bucks to close. It became a little frustrating
The overall lending process was very organized and smoothly executed. We love working with the Pennymac team.
Do not like online and phone services
PENNYMAC has a 4.4 star rating with 48,136 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.