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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,136 reviews
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MICHAEL P.'s profile image
MICHAEL P. 
3 years ago

The process was made very simple and right to the point 

Gregory W.'s profile image
Gregory W. 
3 years ago

Not enough help when the problem of the extra payment arose. Loan team did not respond until the loan officer got involved. 

Carmalita G.'s profile image
Carmalita G. 
3 years ago

Great customer service made the closing process pain-free! I appreciate the attention to detail!!! 

Larry C.'s profile image
Larry C. 
3 years ago

Quick and Easy 

Lance S.'s profile image
Lance S. 
3 years ago

All representatives were very helpful. Made complicated items very clear. 

Jeffrey W.'s profile image
Jeffrey W. 
3 years ago

This was the easiest process for refinancing I have ever been a part of. 

Derek A.'s profile image
Derek A. 
3 years ago

Had some issues with communication. Being told one thing and then being told something different after. Was told we would need no money to close. Received a phone call two days later saying I needed 1200 bucks to close. It became a little frustrating 

Prativa B.'s profile image
Prativa B. 
3 years ago

The overall lending process was very organized and smoothly executed. We love working with the Pennymac team. 

Daniel G.'s profile image
Daniel G. 
3 years ago

Do not like online and phone services 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,136 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.