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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,808 reviews
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Carol B.'s profile image
Carol B. 
3 years ago

Britney did a fine job pushing through my refinance. The trouble was with everyone else. They kept changing everything and not letting me know. Horrible experience! I wish I had used a different company. 

Liseth S.'s profile image
Liseth S. 
3 years ago

Everything went smooth 

Hugo O.'s profile image
Hugo O. 
3 years ago

Great communication through out the entire process!! Thank you!! 

William S.'s profile image
William S. 
3 years ago

Chaix was able to clarify some misinterpretations in the loan and got me on the right track with what I was trying to do. 

Gary J.'s profile image
Gary J. 
3 years ago

Anna was very professional and knowledgeable. She answered any questions and concerns quickly. She had our best interests in mind and it was a totally pleasant experience. 

Larry N.'s profile image
Larry N. 
3 years ago

Overall great experience ! 

Joseph B.'s profile image
Joseph B. 
3 years ago

Regular communication, availability, timely requests, no crises, 

KRISTI S.'s profile image
KRISTI S. 
3 years ago

Not having several different people telling me several different things..documents or disclosures never matched what was initially talked about. My closing statements even said one closing amount and at the closing table was another. Still waiting for a supervisor to co tact me about my loan now..several different answers on whether or not to pay my March payment that is getting paid off..now I have Incurred a late fee which aggravates me. Noone will answer me and when I called I was on hold for 1 hour and 5 mins 

AMOND P.'s profile image
AMOND P. 
3 years ago

Very easy and the process was streamlined. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,808 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.