This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Britney did a fine job pushing through my refinance. The trouble was with everyone else. They kept changing everything and not letting me know. Horrible experience! I wish I had used a different company.
Everything went smooth
Great communication through out the entire process!! Thank you!!
Chaix was able to clarify some misinterpretations in the loan and got me on the right track with what I was trying to do.
Anna was very professional and knowledgeable. She answered any questions and concerns quickly. She had our best interests in mind and it was a totally pleasant experience.
Overall great experience !
Regular communication, availability, timely requests, no crises,
Not having several different people telling me several different things..documents or disclosures never matched what was initially talked about. My closing statements even said one closing amount and at the closing table was another. Still waiting for a supervisor to co tact me about my loan now..several different answers on whether or not to pay my March payment that is getting paid off..now I have Incurred a late fee which aggravates me. Noone will answer me and when I called I was on hold for 1 hour and 5 mins
Very easy and the process was streamlined.
PENNYMAC has a 4.4 star rating with 48,808 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.