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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,808 reviews
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COLTON W.'s profile image
COLTON W. 
3 years ago

She was very helpful through the whole process. 

Carl B.'s profile image
Carl B. 
3 years ago

Simple as 1,2,3 

Cassie P.'s profile image
Cassie P. 
3 years ago

The only problem I ran into was with the document approval process. The documents requested were not described in enough detail and resulted in duplication and delay. The agents I spoke with were very helpful and Crystal went above and beyond to get my loan closed. I appreciate her effort immensely. All in all it was a pretty good experience, Thank you Crystal, and team. 

Phyllis A S.'s profile image
Phyllis A S. 
3 years ago

My loan service was great, less than two months. Everyone helpful. Check arrived less than a week. Great teamwork! 

Marc N.'s profile image
Marc N. 
3 years ago

Everyone is great helping with any questions I had through the entire loan process. 

Yichun S.'s profile image
Yichun S. 
3 years ago

Listen to customer and address their questions and requests. Pay attention to detail on the loan documents and get familiar the related laws and regulations. Don’t let customer educate you about the loan process. 

Timothy K.'s profile image
Timothy K. 
3 years ago

Accommodating online experience. Everything was as expected. 

Don Pickering J.'s profile image
Don Pickering J. 
3 years ago

This refinance process was streamlined and seamless. From application to closing, the team assisting us through the process were awesome, answering every single question that we had with expediency. 

Russell B.'s profile image
Russell B. 
3 years ago

The process was simple and the folls at PennyMac were helpful, knowledgeable and courteous. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,808 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.