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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good service, thank you
Portia was fabulous and communicated clearly to us. She has a great personality and was extremely courteous and helpful.
Great experience refinancing
My Mac Team was truly knowledgeable and professional. They made my experience very smooth and pleasant.
PennyMac provided great service with my refinance. What the shock was numerous phone calls and letters demanding me to stop working with PennyMac and call them for a better loan. How is my information of refinancing with PennyMac getting out to many other loan companies?
The Is the patience and customer service that Amanda showed went up and beyond. She made sure that I stayed up to speed on everything. She made sure that I was comfortable and answered any concerns I had by always following up with me. Making sure things stayed on track was also very important to me and she made sure that they did.
Very good experience. Very quick process from start to finish
I discovered an escrow issue that was totally not my fault and that is still unresolved, exreamly poor communication and a very slow process dealing with this issue. I was told my cash to close was xxx amount, and changed drastically with every other phone call. I dont understand how the same company refinancing my loan, who had my information......still screwed my name up and did nothing to correct it, even after being told several times it was wrong! My name was finally corrected the day before closing. To top it off, I wa... read more
It was very easy
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,185 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.