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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,128 reviews
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Andrew R.'s profile image
Andrew R. 
3 years ago

Krystal was terrific - friendly, responsive, knowledgable and easy to work with. She made what is typically a tedious and frustrating process both straightforward and smooth. She represents the professionalism that I have come to expect of PennyMac - keep up the great service! 

Graig F.'s profile image
Graig F. 
3 years ago

The overall service was excellent. It was a pleasure working with PENNYMAC 

Paige W.'s profile image
Paige W. 
3 years ago

David Gharibean and Nancy Shead were so helpful, I really appreciated all their hard work. 

George B.'s profile image
George B. 
3 years ago

Quick and easy 

Asheley B.'s profile image
Asheley B. 
3 years ago

Kristina White and the entire PennyMac Team were very helpful and quite knowledgeable. Kristina answered all my questions thoroughly and handled my closing process with GREAT care! She made me feel at ease every step of the way in processing my home refinance. Thanks Kristina! 

ALICE HICKS R.'s profile image
ALICE HICKS R. 
3 years ago

Some other loan reps I talked to did not know what they were talking about, but Kayla was always on the ball, gave me correct information in a prompt and pleasant manner. 

Reiko G.'s profile image
Reiko G. 
3 years ago

Everyone being on the same page documents being attached to file when uploaded and too many agents on one account 

Cruz Narvaez I.'s profile image
Cruz Narvaez I. 
3 years ago

Edward was great to work with. Patient, understanding, informative, and always prompt. I would recommend Edward to anyone. 

Rick B.'s profile image
Rick B. 
3 years ago

Very professional, informative service making for a pleasant transaction. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,128 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.