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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall Mario did great! :)
I was impressed with how efficient PennyMac’s system is. I’ve worked in the industry before and done my share of loans but communication of the process was always a big unknown. Processors relayed on others to contact the customer for clarification and things got lost in translation. Your system is direct and as a customer, I felt like I was in contact with the right person for each step of the process. I got direct feedback and knew what came n3xt.
Ms. Autry explained everything to me and helped me a lot.
Latrice was pleasant and clearly tried her best
I usually do not give bad feedback. I was very disappointed with both Josh and Veronica. I called more than 15 times and sent multiple emails to get update on the loan and closing dates. None of them responded to me, builder, and title company for final CD. The closing was pushed two times and builder charged $1,500 as the fee for not closing the loan in February as planned. Veronica and Josh also received that email from builder. There was no delay whatsoever from my end and the delay was caused by PennyMac. However, PennyM... read more
We were very satisfied with the whole process
She was very helpful, friendly, and funny. Great to work with.
Thank you.
thank you very much
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,128 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.