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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
PennyMac made my refi quick and painless!
Everything was streamlined and prompt. It was a very great experience and any issues were promptly resolved. Overall, great customer service.
Review of loan
It was awesome.
Too busy to give feedback
Great service
I called several times a week to keep the process moving. I hit a road bump with my his lease. I had the same lease when I got the initial mortgage in 2019 as we as when I refinanced in 2020. It was clear no one on the underwriting team had the time to actually review the paperwork or previous applications
Just ok is not good enough. Closing the loan and document exchange delayed closing. After closing it would be nice to be able to call pennymac and actually talk to a person. Customer automated service is terrible
Sandra was very helpful, friendly, professional and answered questions quickly.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,128 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.