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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,186 reviews
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JENNIFER S.'s profile image
JENNIFER S. 
on Birdeye

2 years ago

.,.............. 

Dwight B.'s profile image
Dwight B. 
on Birdeye

2 years ago

for the VA loan and being a previous customer there was not drawn out process of credit pulling and filling out a great deal of paper work from scratch, the agent that assisted explained everything up front and guided me through ever thing 

John Kyle I.'s profile image
John Kyle I. 
on Birdeye

2 years ago

The process of linking up with the Notary was clunky because when she called me she didn't have the correct information so I thought it was a phone scam. 

James Murray W.'s profile image
James Murray W. 
on Birdeye

2 years ago

Easiest refinance I've ever experienced. No glitches, no mistakes. Only saw the closing agent for an hour and a half of signing and it was over! 

David W.'s profile image
David W. 
on Birdeye

2 years ago

Very good and fast 

Danny L.'s profile image
Danny L. 
on Birdeye

2 years ago

this ,was the third loan i have had with penny mac. Paul did a great job in getting the loan processed. 

NATHAN O.'s profile image
NATHAN O. 
on Birdeye

2 years ago

To much paperwork compared to other lenders 

Stephanie G.'s profile image
Stephanie G. 
on Birdeye

2 years ago

This was the worse refinance I have ever had. Communication between teams was terrible, I had to call frequently to get status or a call back, I had so follow up with the title company myself and after a week of trying to get an accurate closure document (mistake on PM part) I had to escalate the issue to get it resolved so I could close. Absolutely ridiculous process. 

Ralph G.'s profile image
Ralph G. 
on Birdeye

2 years ago

Everything was easy to follow and the loan officer was upfront about the whole process. Made it very easy to refinance on my house. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,186 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.