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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Brian W.'s profile image
Brian W. 
on Birdeye

2 years ago

The people were all very nice and were willing to work with me 

Darren V.'s profile image
Darren V. 
on Birdeye

2 years ago

Kelvey is amazing! We had a botched experience with a previous rep on a different app and had to completely redo our app and fortunately got Kelvey who completely turned it around and was super helpful and his communication was second to none. 

Michael B.'s profile image
Michael B. 
on Birdeye

2 years ago

The experience was great. 

Paula K.'s profile image
Paula K. 
on Birdeye

2 years ago

The entire experience with Zaneta was superb. My only beef with the company was getting an attorney to come to our home to do the actual closing. This was very frustrating. The closing department gave us contradicting information which was changing by the minute. I think Penny Mac needs to work on closing coordination to allow for a smooth stress free transaction. I was surprised how smoothly everything went without any hiccups till the day of closing. 

Henry B.'s profile image
Henry B. 
on Birdeye

2 years ago

Smooth transaction 

James I.'s profile image
James I. 
on Birdeye

2 years ago

All went as planned 

Erik J.'s profile image
Erik J. 
on Birdeye

2 years ago

I still am having an issue with my Discount Tire payoff. My credit report is still showing an outstanding balance even though the check has been cashed. Any help with this would be appreciated. Sandrea’s been great the whole way through! 

Julie C.'s profile image
Julie C. 
on Birdeye

2 years ago

Super easy process. 

Angel K.'s profile image
Angel K. 
on Birdeye

2 years ago

Dan yell was wonderful to work with! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.