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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsChantel was accommodating; she communicated at the time of day I was available and responded promptly.
Communication was good
Friendly and clearly communicated. Always responded quickly to messages.
The worst refinance I’ve ever had. Iam had no clue what he was doing. My documents were constantly wrong throughout the entire process. Because of his incompetence we had to have TWO closings because the closing docs and settlement statement were wrong. Nightmare.
Robyn Moore was communicative, informative and professional every step of the way. Awesome customer service.
Penny Mac did not communicate well and made a mistake on our loan terms
It was great
Edward was very easy to work with. I highly recommend him. The title company was the worst ever. Longest time span we’ve ever had for a closing because of the title company. Other than the delays for the closing it was great. They ask for info from us and we gave. Edward or his assistant called weekly to keep us updated.
Very smooth
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.