PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

Get directions
4.46,791 reviews
Select a rating
NATHANIEL N.'s profile image
NATHANIEL N. 
4 years ago

Chantel was accommodating; she communicated at the time of day I was available and responded promptly. 

PATRICIA T.'s profile image
PATRICIA T. 
4 years ago

Communication was good 

Elizabeth M.'s profile image
Elizabeth M. 
4 years ago

Friendly and clearly communicated. Always responded quickly to messages. 

Robert M.'s profile image
Robert M. 
4 years ago

The worst refinance I’ve ever had. Iam had no clue what he was doing. My documents were constantly wrong throughout the entire process. Because of his incompetence we had to have TWO closings because the closing docs and settlement statement were wrong. Nightmare. 

WALTER W.'s profile image
WALTER W. 
4 years ago

Robyn Moore was communicative, informative and professional every step of the way. Awesome customer service. 

Andrew F.'s profile image
Andrew F. 
4 years ago

Penny Mac did not communicate well and made a mistake on our loan terms 

Michael T.'s profile image
Michael T. 
4 years ago

It was great 

Stephen W.'s profile image
Stephen W. 
4 years ago

Edward was very easy to work with. I highly recommend him. The title company was the worst ever. Longest time span we’ve ever had for a closing because of the title company. Other than the delays for the closing it was great. They ask for info from us and we gave. Edward or his assistant called weekly to keep us updated. 

Douglas O.'s profile image
Douglas O. 
4 years ago

Very smooth 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.