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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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The process moved along well, though there were a few moments when I could not tell what the status was, or if I had submitted acceptable doucmentation.
Very professional!
Kelvey is amazing! We had a botched experience with a previous rep on a different app and had to completely redo our app and fortunately got Kelvey who completely turned it around and was super helpful and his communication was second to none.
I was impressed with the on-line process and and how easy it was to see what was completed and what was needed to finish. Phone communication was good and understood. No delays
I have had three loans with PennyMacTC and each one has gone smoothly with no hiccups. That’s why I am a three time customer. I recommend them highly.
The entire experience with Zaneta was superb. My only beef with the company was getting an attorney to come to our home to do the actual closing. This was very frustrating. The closing department gave us contradicting information which was changing by the minute. I think Penny Mac needs to work on closing coordination to allow for a smooth stress free transaction. I was surprised how smoothly everything went without any hiccups till the day of closing.
Cindy was awesome. She took over my file and didn’t miss a beat.. She kept me informed and ensured me that my closing would happen on time after the previous person handling my case moved on.. Thanks for the support… You were great Cindy!!!!
Raven was always on top of everything, and she is exceptionally good at keeping the lines of communication open.
Great experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.