This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything went smoothly with my refinance. Everyone I worked with was pleasant and helpful. Closed timely with no issues.
ERICKA was very informative great communication skills absolutely the best!
Great experience
Kayla did a great job with my loan! Thank you
More personal focus. Obviously dealing with too many applications at same time. Multiple requests from different people for same documents already submitted. Overall processes need improvement. Employees were not knowledgeable and need more training. Overall experience extremely frustrating. Expected refinancing with same company to be easier. Wished the whole time I had gone with another company. Process was so bad I was not even sure it would be completed or done right in the end. It could not have been much worse. Could h... read more
Penny Mac did not communicate well and made a mistake on our loan terms
Very smooth
If I had been asked to rate Andrea Flores my answers would have been very different. I received multiple inaccurate closing statements and my impression was the right hand did not know what the left hand was doing. Andrea Flores was the person who I trusted to give me the correct information and help me through the lengthy process.
Great. It was a very good experience
PENNYMAC has a 4.4 star rating with 6,782 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.