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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions4 and 1/2 stars
From pre-approval with John Sorry to close with Nancy Shead, we were treated excellent. The communication was great . Not only would we refer others, we already did. We referred our daughter who closed last month. Thank you. We are a customer for life.
Quick, accurate, service.
Everything went smoothly with my refinance. Everyone I worked with was pleasant and helpful. Closed timely with no issues.
Erica made it great. She was precise professional and kept me updated in the process through completion.
Experience was awesome!!
The open communication and clarity made a huge difference
Deon was terrible at his job. Multiple times the closing was pushed back because he continuously improperly submitted documents. He was difficult to work with and would not complete any tasks that was needed. I have a few loans with penny Mac and hope to continue to do business with penny Mac but please never again with Deon!
If I had been asked to rate Andrea Flores my answers would have been very different. I received multiple inaccurate closing statements and my impression was the right hand did not know what the left hand was doing. Andrea Flores was the person who I trusted to give me the correct information and help me through the lengthy process.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.