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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Linda W.'s profile image
Linda W. 
on Birdeye

2 years ago

I was told mixed answer how our property title should be hold. First we were told the title cannot be hold under our family trust. Then it was okay, as a result we sent in the proper language for holding title under our family trust. But our request was ignored until it was too late, we were told, to hold it under our family trust. We were very disappointed how this matter was handled. No apology or any acknowledgment of your lack of actions. 

Kristine L.'s profile image
Kristine L. 
on Birdeye

2 years ago

Sandrea made it great 

Ernesto Y.'s profile image
Ernesto Y. 
on Birdeye

2 years ago

Thank you for an amazing experience. You guys were great. 

Kenneth M.'s profile image
Kenneth M. 
on Birdeye

2 years ago

As a first time home buyer some information was not communicated effectively. For example was not told that I could not write a personal check for closing cost. If I was told I had to obtain a cashier check I would of had one ready at closing and not have to scramble to get a wire transfer done. We had also explicitly stated at the start of the home loan process and numerous times through out the loan process we wanted to pay all closing costs, but when the final closing documents arrived the document said we had choose to ... read more

Velvet S.'s profile image
Velvet S. 
on Birdeye

2 years ago

The service and professionalism of PennyMac and their associates were outstanding 

Kishia J.'s profile image
Kishia J. 
on Birdeye

2 years ago

Process was extremely smooth. All were professional and prompt. First time I had a refi transaction go so seamless! Thoroughly impressed! 

Crystal G.'s profile image
Crystal G. 
on Birdeye

2 years ago

Quick and amazing experience 

Christopher P.'s profile image
Christopher P. 
on Birdeye

2 years ago

I really appreciated everyone I contacted in the process. Any concerns I had were handled quickly and throughly explained to me. Thank you for making the process smooth. 

INMAN J.'s profile image
INMAN J. 
on Birdeye

2 years ago

Thank, process had minimal flaws. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.