PENNYMAC

Linda W. 

on Birdeye

4 years ago

I was told mixed answer how our property title should be hold. First we were told the title cannot be hold under our family trust. Then it was okay, as a result we sent in the proper language for holding title under our family trust. But our request was ignored until it was too late, we were told, to hold it under our family trust. We were very disappointed how this matter was handled. No apology or any acknowledgment of your lack of actions. 

Kristine L. 

on Birdeye

4 years ago

Sandrea made it great 

Ernesto Y. 

on Birdeye

4 years ago

Thank you for an amazing experience. You guys were great. 

Kenneth M. 

on Birdeye

4 years ago

As a first time home buyer some information was not communicated effectively. For example was not told that I could not write a personal check for closing cost. If I was told I had to obtain a cashier check I would of had one ready at closing and not have to scramble to get a wire transfer done. We had also explicitly stated at the start of the home loan process and numerous times through out the loan process we wanted to pay all closing costs, but when the final closing documents arrived the document said we had choose to ... read more

Regina F. 

on Birdeye

4 years ago

The entire process was excellent, easy and the support and follow up from Francesca and Ricardo Arreola made this an excellent experience. 

Mark M. 

on Birdeye

4 years ago

This process was much smoother and quicker than I expected. 

Kathleen M. 

on Birdeye

4 years ago

Very smooth process and great communication. Thanks for doing such an amazing job. 

Melissa G. 

on Birdeye

4 years ago

Great experience with Penny Mac 

Jaime J. 

on Birdeye

4 years ago

Krystal Fuentes