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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Michael L.'s profile image
Michael L. 
on Birdeye

2 years ago

Ed Sarkardehi did a great job for cradle to grave with our re-finance. Always replied promptly and accurately. Ed coordinated with all the PennyMac's colleagues getting our loan process as it progressed through other departments, it never was stagnant and followed the set time line. We had a awesome experience working with PennyMac and wouldn't hesitate repeating a re-finance or new loan. Thank you, Mike Lecourias 

Bradley S.'s profile image
Bradley S. 
on Birdeye

2 years ago

Eriberto is the man.He informed me about the process, answered all of my questions and took care of a hiccup that saved me some coin. Thanks to Eriberto and all my Pennymac peeps who helped me through the process. You guys ROCK! 

April G.'s profile image
April G. 
on Birdeye

2 years ago

Quick process and great follow through 

NELSON K.'s profile image
NELSON K. 
on Birdeye

2 years ago

Process was quick. 

Brent C.'s profile image
Brent C. 
on Birdeye

2 years ago

Very easy and the service was top notch! 

JEREMY S.'s profile image
JEREMY S. 
on Birdeye

2 years ago

Process was good 

TANYA J.'s profile image
TANYA J. 
on Birdeye

2 years ago

I'm so glad that PennyMac serviced my refinance! Great experience! 

Dawn O.'s profile image
Dawn O. 
on Birdeye

2 years ago

My assigned loan processor, Nancy was very pleasant to speak with but did not do the work. Whenever there was an issue with documents that were needed, but had been uploaded at a prior date, she would not do her do diligence to find them but tell me that she had no control, it's what this or that department wanted and I had to resend the documents... But, if when I called, I lucked out and was rerouted to a different processor, they would be able to fix it and resolve the issue. Nancy spoke in circles, answers given wher... read more

Eyner Duarte V.'s profile image
Eyner Duarte V. 
on Birdeye

2 years ago

Greta communication through every step of the way. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.