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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
Select a rating
GERMAIN P.'s profile image
GERMAIN P. 
on Birdeye

2 years ago

I don’t want to make post this 

Lori P.'s profile image
Lori P. 
on Birdeye

2 years ago

Excellent customer service! 

Bob D.'s profile image
Bob D. 
on Birdeye

2 years ago

Be more accurate in your constant requests for documents that were already submitted 

William D.'s profile image
William D. 
on Birdeye

2 years ago

Pennymac looked out for my best interests. 

Romeo B.'s profile image
Romeo B. 
on Birdeye

2 years ago

Very helpfull in the process 

Amber R.'s profile image
Amber R. 
on Birdeye

2 years ago

My questions and concerns were always answered. I was able to contact them with no problem. Everything was done in a timely manner 

JOE R.'s profile image
JOE R. 
on Birdeye

2 years ago

Zanetta and her team made the refinance very easy. 

Katie S.'s profile image
Katie S. 
on Birdeye

2 years ago

Tennille refused to answer phone calls and emails, tried to push my closing date, did not clearly communicate documents/inspections needed, and completely neglected my loan application. Her manager Maria Williams had to basically take over, and it cost me several hundred dollars to close on time since Tennille poorly communicated. I will never recommend Pennymac to my friends and family from the way I was treated. 

Fernando Leal I.'s profile image
Fernando Leal I. 
on Birdeye

2 years ago

I had no issues with the process. The low rating on referrals is my personal opinion not to refer services by any company to friends or family...just my personal philosophy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.