This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I don’t want to make post this
Excellent customer service!
Be more accurate in your constant requests for documents that were already submitted
Pennymac looked out for my best interests.
Very helpfull in the process
My questions and concerns were always answered. I was able to contact them with no problem. Everything was done in a timely manner
Zanetta and her team made the refinance very easy.
Tennille refused to answer phone calls and emails, tried to push my closing date, did not clearly communicate documents/inspections needed, and completely neglected my loan application. Her manager Maria Williams had to basically take over, and it cost me several hundred dollars to close on time since Tennille poorly communicated. I will never recommend Pennymac to my friends and family from the way I was treated.
I had no issues with the process. The low rating on referrals is my personal opinion not to refer services by any company to friends or family...just my personal philosophy.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,789 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.