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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsClaudia Garcia was in constant communication with me. Which made the process go by smoothly. Any questions I had were promptly answered.
your agents were knowable and very helpful
Penny Mac always does a great job when closing my loans
Patrick Peavy was my contact throughout the entire time until the very last. Patrick was awesome to work with and made the process much easier. We had several delays due to our buyers not able to close when expected. Patrick worked with us and kept checking on the progress of our sale. Nancy phoned at the last to tell us she would be our contact now. I only spoke with her one time.
Overall the process was good. ****
It was difficult and misleading! I did not get a better interest rate; I was deceived! With my credit and small amount of debt, I should have received a better interest rate! I am paying a larger mortgage note now!
Rebecca communicated weekly, and always checked up through email if I was unable to answer the phone.
Thank you for your time and efforts.
Lawrence was fantastic and very responsive and I greatly appreciated his time and efforts. Had it not been for him I would have pulled out of my loan application because my loan officer failed to respond to my emails or calls until a few days before closing. It was a very frustrating experience to not get answers from my loan officer but Lawrence did the best he could to answer all of my questions and made sure to email and call me back when I requested. He is a great asset to your company and gives the applicant comfort and... read more
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.