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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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The process seemed to be moving fine at first, but after the appraisal was done, it seemed like there was little correspondence to let us know what was going on. We received notification that a lien was on our property title, but when I called the creditor, they said they never put one on our house. I asked for a copy of the title report, and never got it. We then received a call from Francesca Hill who said the lien was being removed because the title company found out it was a mistake. This was around the week of Chris... read more
Rebecca communicated weekly, and always checked up through email if I was unable to answer the phone.
Great work, awesome communications, highly recommend!!!!
The MAC-team strikes a balance between professionalism and excellent customer service. Each individual in the team paid special attention to detail and communicated well, keen enough to answer all my questions. The ease of navigating the refinance road was surprising to me, considering the bumps along the way just a decade ago. The combination of reading/ signing documents online and the quick turn-around times by the team members at various junctures, made the process seamless. I appreciate your guidance in this matter. Pr... read more
Penny Mac keeps us coming back because they are on time, in time and fully reliable! Pamela was always courteous, responsible and a true pro!
Christa Keran and team made this process great for me, would definitely recommend them!!
The phone call from one of the liaisons. He wasn’t very pleasant and was bothered with the questions I asked. Raven was awesome but that one phone call left a bad impression on the overall process.
Had a great experience!
Thank you for your time and efforts.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.