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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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Kimberly E.'s profile image
Kimberly E. 
4 years ago

Claudia Garcia was in constant communication with me. Which made the process go by smoothly. Any questions I had were promptly answered. 

CLARENCE L.'s profile image
CLARENCE L. 
4 years ago

your agents were knowable and very helpful 

Jeramiah G.'s profile image
Jeramiah G. 
4 years ago

Penny Mac always does a great job when closing my loans 

Bennie T.'s profile image
Bennie T. 
4 years ago

Patrick Peavy was my contact throughout the entire time until the very last. Patrick was awesome to work with and made the process much easier. We had several delays due to our buyers not able to close when expected. Patrick worked with us and kept checking on the progress of our sale. Nancy phoned at the last to tell us she would be our contact now. I only spoke with her one time. 

BER H.'s profile image
BER H. 
4 years ago

Overall the process was good. **** 

MARGARET J.'s profile image
MARGARET J. 
4 years ago

It was difficult and misleading! I did not get a better interest rate; I was deceived! With my credit and small amount of debt, I should have received a better interest rate! I am paying a larger mortgage note now! 

Lauren Rodriguez L.'s profile image
Lauren Rodriguez L. 
4 years ago

Rebecca communicated weekly, and always checked up through email if I was unable to answer the phone. 

Paul S.'s profile image
Paul S. 
4 years ago

Thank you for your time and efforts. 

Monique R.'s profile image
Monique R. 
4 years ago

Lawrence was fantastic and very responsive and I greatly appreciated his time and efforts. Had it not been for him I would have pulled out of my loan application because my loan officer failed to respond to my emails or calls until a few days before closing. It was a very frustrating experience to not get answers from my loan officer but Lawrence did the best he could to answer all of my questions and made sure to email and call me back when I requested. He is a great asset to your company and gives the applicant comfort and... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.