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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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The people I talk to you were all very friendly and did the best that they could but the departments did not work well together and I was asked to send the same document over and over again on multiple occasions
I felt like there were too many people involved in the communication and that had access to our personal financial information.
Good job Rebecca
They did a great job thank you
Unclear who is the primary point of contact that handles my refinance. Initial comm. handled by Alex, then transferred to Eriberto but he hardly made contact and I ended up communicating back with Alex or someone from the team. I also was communicated I can't choose a title company but then when I pushed you guys agreed its ok. Then its very slow for you guys contacting the title company, and for 2 week there was no progress and when I asked why I got run around reasoning blaming the title company on not providing complete i... read more
Great communication
Everything went smoothly.
It was a pleasure. Such a good experience.
Quickest and easiest refinance. PennyMac was great 👍🏼
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.