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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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CLARENCE L.'s profile image
CLARENCE L. 
on Birdeye

2 years ago

your agents were knowable and very helpful 

Jeramiah G.'s profile image
Jeramiah G. 
on Birdeye

2 years ago

Penny Mac always does a great job when closing my loans 

Mary L.'s profile image
Mary L. 
on Birdeye

2 years ago

I felt like there were too many people involved in the communication and that had access to our personal financial information. 

Dennis W.'s profile image
Dennis W. 
on Birdeye

2 years ago

Friendly, great service 

Prem E.'s profile image
Prem E. 
on Birdeye

2 years ago

The MAC-team strikes a balance between professionalism and excellent customer service. Each individual in the team paid special attention to detail and communicated well, keen enough to answer all my questions. The ease of navigating the refinance road was surprising to me, considering the bumps along the way just a decade ago. The combination of reading/ signing documents online and the quick turn-around times by the team members at various junctures, made the process seamless. I appreciate your guidance in this matter. Pr... read more

Monique R.'s profile image
Monique R. 
on Birdeye

2 years ago

Lawrence was fantastic and very responsive and I greatly appreciated his time and efforts. Had it not been for him I would have pulled out of my loan application because my loan officer failed to respond to my emails or calls until a few days before closing. It was a very frustrating experience to not get answers from my loan officer but Lawrence did the best he could to answer all of my questions and made sure to email and call me back when I requested. He is a great asset to your company and gives the applicant comfort and... read more

Jesus Medina J.'s profile image
Jesus Medina J. 
on Birdeye

2 years ago

Quickest and easiest refinance. PennyMac was great 👍🏼 

Robert M.'s profile image
Robert M. 
on Birdeye

2 years ago

What was required from me for the process was clear and easy to complete. I was kept informed of the progress. 

Patrick R.'s profile image
Patrick R. 
on Birdeye

2 years ago

Process was super easy and outstanding. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.