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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
thank you for making our experience easier
At the finish and closing there were a few mistakes that were made and it's taking too much of my time to try and correct. The mistakes were not complicated ones, the mistakes were just a matter of negligence.
simple process, good communication
Service was exceptional and we closed in at timely and stress free manner
we were happy with our MAC Team
Listen to recording snd will understand
Great process! Very happy!!
There were several issues with the communication we received from Mr. Ahmed. First, we were told we would need to bring funds to closing. I knew that was incorrect based on earlier conversations when we were getting approved for the loan. When questioned, Mr. Ahmed said things had just changed without a clear answer. When I called back and spoke to someone else, I was reassured that I had been correct, and we would be receiving funds at closing rather than owing. Second, she Mr. Ahmed called to go over final information, he ... read more
I held my 1st loan with PennyMac and paid it off last year. You offered a better rate so we attempted it again. Each time I received a phone call from PennyMac I was told it was recorded. Please listen from start to finish my experiences with Jonathan Franco and then Belinda Dunnavant and go through the emails. Ms. Dunnavant should not be allowed to serve fast food much less handle loans for PennyMac. She is an absolute disaster and the reason we were delayed in closing. When I expressed my frustrations with her "help", she ... read more
PENNYMAC has a 4.4 star rating with 6,782 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.