PENNYMAC

Jordan W. 

on Birdeye

4 years ago

Very easy and smooth process. We’ll never leave penny mac for our home loan needs. Everyone is beyond friendly and so helpful 

Joyce W. 

on Birdeye

4 years ago

Good clear communication 

Samuel M. 

on Birdeye

4 years ago

The process was done in a timely manner and was easy to complete. 

DEVAUGHN B. 

on Birdeye

5 years ago

Best informative people when it comes to this loan application 

WILLIAM L. 

on Birdeye

5 years ago

Pennymac was able to help me lower my monthly payment. It was hard to consistently contact my assigned representatives, but during a pandemic, this is somewhat expected. 

ANGELA M. 

on Birdeye

5 years ago

It was a lot easier than a loan broker that I tried before PennyMac. Less documents, better communication, shorter time frame. Not a stressful experience at all. 

Barbara A. 

on Birdeye

5 years ago

Raven was very professional and had a ton of patience with us. 

MICHAEL J. 

on Birdeye

5 years ago

Toimeishia Harge was great because she communicated and got the loan finalized in a very timely manner! I was disappointed in the drop off in communication I had from Taylor Fiorelli the agent who would not call or return my emails when I could not get anything from Joya Lewis. End of the day the loan was finalized and thankfully all due to toimeishias ability to get the job done for us! I would recommend your other employees have the same work ethic and helpfulness as toimeishia. 

David Z. 

on Birdeye

5 years ago

I was not given a document with the closing amount. I had to call and ask, and I was told an incorrect amount. Then we couldn't close because I had the incorrect amount and I wasn't told who to have the cashiers check made out to. Then I wired the money so that they would have it rapidly - and I was told I would be reimbursed for the extra $35 cost and that never happened. Then the title company you recommended took 7 days to fund the loan giving me extra, unexpected interest costs.