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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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Justin B.'s profile image
Justin B. 
4 years ago

On several occasions we reached out to make sure that all needed documents were accounted for and in the format necessary, only to recieve an email 24-48 hours later stating that our documents were not to standard and that immediate actions were to be taken otherwise the refinancing process would terminate. In addition, I had to explain my employment situation several times to several people. Each time I was told that my information was updated, however it wouldnt be long before I was re-explaining the nature of my busines... read more

David K.'s profile image
David K. 
4 years ago

Better communication between your Team Members as to what was promised via Lender credits, payoffs, etc... It took 3 times to get the payoff correct 

William B.'s profile image
William B. 
4 years ago

Great service, easy process 

Suzette Z.'s profile image
Suzette Z. 
4 years ago

The process was quick. Great job! 

Sterling D.'s profile image
Sterling D. 
4 years ago

Very friendly and available. 

Steven Y.'s profile image
Steven Y. 
4 years ago

good communication and accurate document. Answer my call quickly and with nice service. Thank you for your good team work. 

Nina J.'s profile image
Nina J. 
4 years ago

I am satisfied 

Oscar G.'s profile image
Oscar G. 
4 years ago

Sandrea was always on top of things and communicated clearly and concisely all information. 

Victor C.'s profile image
Victor C. 
4 years ago

The process went smoothly 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.