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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Dominic P.'s profile image
Dominic P. 
on Birdeye

2 years ago

It was easy to upload and download documents and not many request to satisfy requirements 

Amy B.'s profile image
Amy B. 
on Birdeye

2 years ago

The loan officer Joel Lamm was great from the start and clearly explained the process how the process would go and he was spot on. Reymond did the weekly check in calls and pleasant to speak with. 

Brenda G.'s profile image
Brenda G. 
on Birdeye

2 years ago

Thank you for all support and guide to the process 

Anirudha M.'s profile image
Anirudha M. 
on Birdeye

2 years ago

In the first few weeks of the loan I was cluless and the process was moving very slowly, it picked up at the end. My contingencies promised were not met. 

Cody S.'s profile image
Cody S. 
on Birdeye

2 years ago

Communication was great! 

mark s.'s profile image
mark s. 
on Birdeye

2 years ago

what would of made it better if that penny mac my original morgage company and now refinanced threw didnt take 7,000.00 of the top in closeing fees,not a good way to zap your exciting customers 

Bryan H.'s profile image
Bryan H. 
on Birdeye

2 years ago

Everything seemed to run quickly and smooth. Thank you!! 

EUGENIE LAROCQUE J.'s profile image
EUGENIE LAROCQUE J. 
on Birdeye

2 years ago

Great customer service 

Lisa C.'s profile image
Lisa C. 
on Birdeye

2 years ago

The PennyMac refinance process was so easy and pain free compared to other refinance processes that I have gone through over the course of owning two properties. The instructions and documents requests were very simple and easily provided. I’m astonished at how fast this refinance process was completed in las than 2 weeks. I would certainly recommend PennyMac loan or refinance services to my family and friends. I was especially impressed with the ease with which your personnel made this the best and easiest refinance proc... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.