This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions
Communication was great & to the point.
Kristina provided me accurate information based on the documents she possesses. She communicates clearly, concisely and professionally.
Clearer communication of what documentation was expected from me.
Everything went off without a hitch and even closed sooner than expected.
Devin and Sarah were very patient and got us through the process quickly!
On several occasions we reached out to make sure that all needed documents were accounted for and in the format necessary, only to recieve an email 24-48 hours later stating that our documents were not to standard and that immediate actions were to be taken otherwise the refinancing process would terminate. In addition, I had to explain my employment situation several times to several people. Each time I was told that my information was updated, however it wouldnt be long before I was re-explaining the nature of my busines... read more
Better communication between your Team Members as to what was promised via Lender credits, payoffs, etc... It took 3 times to get the payoff correct
Claudia answered all my questions promptly and made the process easy. I really like how you can follow the process step by step. Thanks and great job!
Janet was great to work with. Communicated clearly and was knowledgeable. Highly recommended.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.