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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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John Gibbs J.'s profile image
John Gibbs J. 
on Birdeye

2 years ago

We had a great experience, thank you 

HOLLY J.'s profile image
HOLLY J. 
on Birdeye

2 years ago

I had to call weekly to obtain updates as Zanetta never reached out to me. So to Improve I would recommend more communication. I do want to say the folks I spoke to when I called were very helpful. 

Corey W.'s profile image
Corey W. 
on Birdeye

2 years ago

Thank you for your time 

Janice B.'s profile image
Janice B. 
on Birdeye

2 years ago

It seemed as if the numbers changed every time I spoke with my first loan processor. I had expectations of receiving a certain amount back and he made it seemed like it was a done deal. But afterwards the amount was extremely lower than what was discussed. Just feel as if you shouldn't get someone's hopes up and you're not 100% sure of the final number. Getting that amount back was the main reason why I wanted to do the finance. So not getting it back I am not completely satisfied. 

Shelley D.'s profile image
Shelley D. 
on Birdeye

2 years ago

Everything went very smoothly with our loan, and closed soon then I expected. Great service. 

John K.'s profile image
John K. 
on Birdeye

2 years ago

It was awesome to be able to keep our new mortgage with our former mortgage provider. 

Piper H.'s profile image
Piper H. 
on Birdeye

2 years ago

Communication is critical. 

Melissa K.'s profile image
Melissa K. 
on Birdeye

2 years ago

Great service, loan did not close on time because of title. Pennymac worked hard and returned phone calls quickly even when I had to leave a message. 

David N.'s profile image
David N. 
on Birdeye

2 years ago

Very fast and easy closing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.