This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions
Very easy and simple!
Kristina White did great, she met all my expectations. However there was several people from different depts that I had to speak with, I received great service from individuals, but didn’t like the format . They need one quality assurance person to see everything before being sent to customer., it seems as if one department doesn’t know what the other is doing which can create frustration for customer. Could be much better if only dealing with one person, in my opinion.
Kristina provided me accurate information based on the documents she possesses. She communicates clearly, concisely and professionally.
Great experience.
The documents requested were not provided to the closer and/or title company. This significantly decreased our cash from the cash out refi. I've spent hours in the phone trying to rectify this to no avail.
The entire Process from beginning to end was very easy
Thank you for your help.
Correct information and more clear explanations
Edward was very organized and communicated promptly on all fronts. He took great care of the loan process and I could tell he wanted to ensure an outstanding experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.