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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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I had to call several times to get any kind of answers, I talked to 6-7 different people along the way who could not tell me much. I had to send my termite inspection 3 times. Poor communication the whole way.
Decent experience.
It was quick, efficient and Elizabeth’s assistance was valuable and helpful.
First time completing a transaction of this kind completely online. Thanks to Jacob, everything was simple and anytime I had a question there was no waiting or robots, just a real person who was eager to help. I have already recommended your service to others, but I'm sure with the type of service you provide you will enjoy continued success. Thanks again.
Worked with great people! Tigran Tsiligian and Sharon Sidhu were both very helpful and friendly!
PennyMac communicated everything well and effectively.
I had a total of 4 different people working on this. It wasn’t until I reached Linda Harris did everything start to finish off. My loan was in limbo for that last half of closing. I understand the demand at that time and was not upset about the time frame. But was not happy to hear that the reason it was held up was due to a appraisal I had a waiver for from day 1. I’m sure everything would have been better it we weren’t in the covid setting and would have been smoother.
The process went smoothly once all information was clarified.
Easy to work with but really to many people to talk to when something came up
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.