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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
A few repeat emails. Contacted when I asked not to be contacted. Phone calls when I asked for emails instead. Problems with title.
Everything was handled with care and expertise
Communications, communications. Not only could I not communicate with Ms. Howard, neither could PennyMac co-workers. She could never be located. She requested several documents that had all ready been sent, but documents that were not necessary. An employee, identified as "Lisa" finally e-mailed me and advised "not other documents were needed" It wasn't until closing that I was told this transaction was costing $6000.00+. My wife and I have a 800+ credit, we have a substantial history with you
I had to call several times to get any kind of answers, I talked to 6-7 different people along the way who could not tell me much. I had to send my termite inspection 3 times. Poor communication the whole way.
It was quick, efficient and Elizabeth’s assistance was valuable and helpful.
I was disappointed in the length of time that it took to process my loan..I started the refinance back in march, and didn't close until June. I had to keep following up vs. them reaching out to reassure me things were still being worked on and progressing, just taking a long time. Then when closing came, the closing documents had my last name spelled wrong on some pages, and had me listed as married, which I am not. We had to postpone the closing after all of that waiting.
Awesome
The process was easy and quick. Everything was communicated perfectly!
Blen Alemu is the only reason you got my business.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.