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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Very helpful . The whole process was seamless.
I wish we could get the paperwork correct and without flaws or closing costs that were discussed prior to our closing.
No complaints, fast and quick service.
We never once actually spoke with Alexis Goodman. We called and left messages, and replied to emails but never got a response from Alexis. The other PennyMac employees that we did speak to were extremely helpful, including Eric Aron, but we felt there was a delay and some miscommunication since we were trying to respond from correspondence initiated by Alexis.
smooth communications and always someone to talk to.
The MAC Team process only works if the members of the team are accurately aware of each others communications w/clients. Ms Elizabeth Estrada was left in an awkward position when she had to be receiptent of my frutration/disappointment in our first conversation when she learned what she was conveying to me was NOT what Mr. Enriguez and I had discussed in our initial conversation that was what predicated my decision to move forward w/a Re-finance. There were additional closing charges that had no
It was a very smooth process. I typically would never have thought I could have done all of this over the phone and via email, but it was handled so professionally. The initial application process went through so so smoothly.
Rachel was very nice, very informative and knowledgable
The ease of the entire process made it great.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.