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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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Justin D.'s profile image
Justin D. 
6 years ago

My upfront experience working with Josh was great. Aida however, was course, impatient and very unpleasant to deal with. 

Deborah M.'s profile image
Deborah M. 
6 years ago

We we walked through every step from beginning to closing. I had one problem where I had trouble accessing a document. I called and someone was able to email me the document to me to print, sign and upload. Closing was a cinch! 

Jessica W.'s profile image
Jessica W. 
6 years ago

Very easy and smooth process 

Glenn K.'s profile image
Glenn K. 
6 years ago

I asked questions that were never answered. They had the city wrong. I told them about it but was wrong on some documents. Had to draw a line thru and initial ever time. Can't wait until Penny Mac sells the loan. At closing same errors. 

Georgia C.'s profile image
Georgia C. 
6 years ago

My loan was processed in a timely manner. Thanks Penneymac. 

Adam H.'s profile image
Adam H. 
6 years ago

Kristen and Bailey were great. They answered every question we had and made sure we knew what to expect next. 

MATTHEW W.'s profile image
MATTHEW W. 
6 years ago

Multiple people conveyed different things that was not coordinated well amongst the Penny Mac staff resulting in confused expectations and information. 

Ira B.'s profile image
Ira B. 
6 years ago

Thank you penny Mac for the outstanding work for our loan 

JERRY C.'s profile image
JERRY C. 
6 years ago

websiite leaves a lot to be desired. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.