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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We never once actually spoke with Alexis Goodman. We called and left messages, and replied to emails but never got a response from Alexis. The other PennyMac employees that we did speak to were extremely helpful, including Eric Aron, but we felt there was a delay and some miscommunication since we were trying to respond from correspondence initiated by Alexis.
It was a very smooth process. I typically would never have thought I could have done all of this over the phone and via email, but it was handled so professionally. The initial application process went through so so smoothly.
Very easy process!
We had a good experience working with Gary, Sharon and the rest of the PennyMac team. We appreciated the speed and clarity afforded us during these serious times.
Seamless, easy process with very accommodating loan professionals
Couldn't expect a better level of service. Outcome was everything I expected!
I have no additional feedback. Thank you
Better communication with what is happening during the loan process. We felt in the dark. We were scheduled to close 3 different times, each time the closing was cancelled at the last minute. We would have to call/email to try and get answers and would not hear back from anyone for a few days. We finally closed the 4th time but was never fully explained to us why the closing was cancelled so many times. It was a frustrating process and we are happy to have finally closed.
none
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.