PENNYMAC

MATTHEW W. 

on Birdeye

6 years ago

Multiple people conveyed different things that was not coordinated well amongst the Penny Mac staff resulting in confused expectations and information. 

Ira B. 

on Birdeye

6 years ago

Thank you penny Mac for the outstanding work for our loan 

JERRY C. 

on Birdeye

6 years ago

websiite leaves a lot to be desired. 

TASHA W. 

on Birdeye

6 years ago

I have been with PennyMac for a long time , almost 7 years. I enjoy their business, greatly! 

IRMA G. 

on Birdeye

6 years ago

Great service 

VIRGIL J. 

on Birdeye

6 years ago

From start to finish the process was simple and easy! Required documents were asked for very timely and during all the chaos going on my loan went through without a hitch. 

WASHINGTON A. 

on Birdeye

6 years ago

Due to current situation our initial closing appointment was canceled at the last minute. We were advised that it was going to be very minimal documentation that need to be signed. It turned out to be like a full closing unlike a refinance. We would have set up a signing station in our garage because it was almost an hour of signing documents. 

ROBERT S. 

on Birdeye

6 years ago

Thank you for everything. Very helpful! 

VALERY G. 

on Birdeye

6 years ago

At the very beginning TJ Anderson spent time with me and setup everything that was needed for the process in one day. The rest was to send additional documents. Ms Ashly was communicating to me all that was needed, immediately answering all my questions, clearly explained what documents were needed. It was especially important at the time where all people work from home and are hard to reach.